About The Service
Last week I was travelling to Switzerland when I had a very nice email from the marketing manager from FHR offering my a voucher in exchange for an honest review. I was called by a very helpful customer service agent who booked me an airport lounge in Geneva airport. She was exceptional no fuss, honest and sorted me out in minutes. So all I had to do was take my lounge pass to the airport and I was set.
Dnata Skyview lounge, Geneva Airport
Once we arrived at the airport and checked in we headed to the lounge. Now this was a family holiday including my four year old daughter. We were greeted by a lovely lady who also gave my daughter a bowl of Swiss miniature chocolates, she took my pass and we were shown the bar and the food and we were left to savour the last few hours of our holiday.
This was such a lovely treat, and FHR handled my booking with the up-most professionalism and just right amount of cheer. I felt relaxed and knew that they had took care of everything. There were no problems no fuss just a great service with exceptional customer care!
I just want to say a big thank you to FHR for letting me review their services, I will be booking with them in the future for all my holiday extras!
A FIVE STAR SERVICE
I'm a bookwhore, yes I said it, I have no shame, I will wander off with any old book I'm not even a little bit ashamed. Twenty Seven, Mum, SEND Teaching Assistant, general beauty hoarder and lover of the Irish.